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RSI Storm Systems Support
For RSI Cyclones Support,
click here
The following table lists the known problems with RSI Storm
Systems. If the problem you're experiencing doesn't fit
anything here, please contact RSI Support via e-mail. If possible, include
a phone number at which you can be reached so that we can call you. New customers should call us at the number
listed on cover letter received with your order.
Troubleshooting
| Symptom: |
Explanation : |
| The Installshield installer
will show a window saying that it needs "the next disk" that
contains the file "layout.bin." |
Follow this link
to the fix in installation support. |
| On the main map, selecting
temperature or dew point for display results in a map with a
uniform color. |
This happens when your Windows
color setting is not 24- or 32-bit. To correct this, right-click on the Windows desktop, choosing
Properties from the pop-up menu, then the Settings
tab. Under Colors or Color Quality
choose either 24- or 32-bit color. |
Known Bugs
Version 1.01:
There are no known bugs at this time. This version corrects
the two bugs listed below.
Version 1.0:
- On the forecast screen, the label for the temperature
forecasts indicates degrees Celsius. It actually requires input
in degrees Fahrenheit.
- On the main screen's map using the station model option for
the appearance of the stations, cloud cover is indicated using
confusing colors. Clear is a white circle, which suggests to
many that it is cloudy.
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